• Responsibilities • Pre-sales technical support for Strategic Account Managers • Communicate technical competencies of the product offering • Assess prospects needs and articulate business oriented solutions that meets the goals of the client based on the product suite • Communicate the value proposition to the prospect • Propose hardware and software system architecture as required • Create and or deliver product demonstrations to prospects • Gather High level requirements or specifications • Provide ballpark estimates for work based on high level requirements • Propose and close contracts involving Clients, Sales and Professional services • Respond to RFPs • Foster and maintain customer relationships • Communicate product issues and challenges to Global Architects • Expedite client and professional services communications • Contribute to product/project delivery as required The ideal candidate must have: • Experience as a Pre-Sales person in Telecommunications Markets • Bachelor’s degree in Computer Science or similar technical discipline • Experience with hardware and network administration • Hands on understanding of SDLC • Fluency in UNIX (Solaris, Linux) • History of architecting and delivering large scale projects into production • Familiar with back-end operator interfaces like SMSC, GMSC etc • Excellent presentation skills as well as the ability to negotiate difficult or sensitive situations diplomatically • Ability to understand client's perspectives in all interactions, to analyze their needs and to offer alternative solutions • Team player • Ability to communicate effectively at different levels • Analytical and problem solver, ability to work on own initiative • Adaptable, flexible and open minded
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